A CRM built around how you actually sell.
Pipelines, properties and permissions mapped to your real sales process, not the default setup.
Six services. One revenue system.
Services
Page Pros had no revenue system yet. Store, subscriptions, payments, marketing, and CRM went in as one design. Eighteen months later a core component was replaced without the business stopping.
Most businesses call us with a mess. Page Pros had the rarer problem: a business ready to sell, with nothing underneath it yet.
Three subscription products, small-business customers across the US and Canada, and no store, no billing, no CRM, no marketing engine.
The risk in that position isn’t the mess you have. It’s the mess you’re about to buy. Pick tools one purchase at a time, each solving whatever hurt that month, and eighteen months later you own the duct-taped stack everyone else calls us to escape.
Nobody sets out to build one. They’re built by a sequence of reasonable decisions taken in the wrong order.
Two to three months in 2023, designed as one system rather than assembled as six.
WooCommerce as the store, with WooCommerce Subscriptions carrying the recurring revenue, because subscription income is the business rather than a plugin afterthought. Square handling payments. ActiveCampaign wired in for marketing automation from day one, rather than bolted on once the customer list got big enough to be a problem. A Webflow marketing site on top, fast and editable, connected to the engine underneath instead of parked beside it. Zapier as the connective layer between them.
The part that mattered most was the smallest.
The default checkout is designed for a customer buying alone, and that isn’t how this business sells. Sales reps place orders with customers on the phone. So we built a custom WooCommerce order form around the way the sale actually happens.
Then the business grew, and by late 2024 its marketing needs had outgrown ActiveCampaign. That’s the moment a stack finds out what it is.
Replacing a marketing automation platform in a live subscription business is open-heart surgery on a patient who is still working. Customer records, subscription states, billing events, and the automations firing off all of them have to keep functioning while the thing they depend on is swapped underneath them. In a pile of tools connected by whatever worked at the time, this is where the wheels come off, because nobody can say with confidence what depends on what.
We migrated the operation to HubSpot: the full platform, all hubs. Mapped, cleaned, validated. Because the stack had been built as a system with defined handoffs rather than a collection of integrations, the engine kept running while one of its components was replaced.
That is the outcome of this chapter, and we’d rather have it than a percentage. An architecture is a claim until something has to be pulled out of it. This one was pulled at, and it held.
Eighteen months of a business running hard through a system does things no design session anticipates. Volume arrives, people find shortcuts, platforms enforce limits nobody hit on day one, and the seams between tools become the interesting part.